Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account data: name, email address, and password (hashed).
• Financial data: deposit amounts, cryptocurrency transaction hashes, and withdrawal addresses you submit.
• Usage data: pages visited, features used, and timestamps of platform interactions.
• Device data: IP address, browser type, and operating system for security and fraud prevention.

2. How We Use Your Information

We use the information we collect to:

• Operate, maintain, and improve the Platform.
• Process deposits, withdrawals, and investment transactions.
• Send transactional notifications (deposit confirmations, investment maturity alerts).
• Detect and prevent fraudulent activity and unauthorised access.
• Comply with applicable legal and regulatory obligations.
• Respond to your enquiries and support requests.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Data Retention

We retain your account and transaction data for as long as your account is active and for a period thereafter as required by applicable law. Financial transaction records are retained for a minimum of 5 years in accordance with anti-money-laundering regulations.

4. Data Security

We implement industry-standard security measures including encryption in transit (TLS), hashed password storage, and access controls limiting administrative access to authorised personnel. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

We use session cookies to authenticate your account and remember your preferences. No third-party advertising cookies are used. See our Cookie Policy for details.

6. Third-Party Services

We may use third-party services for email delivery (e.g., Resend) and infrastructure hosting. These providers process data on our behalf under data processing agreements and are prohibited from using your data for their own purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access a copy of the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data (subject to legal retention requirements).
• Object to or restrict certain processing activities.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at privacy@stoxoptionhub.com.

8. International Transfers

Your data may be processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place, including standard contractual clauses where required by applicable law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on the Platform before the changes take effect.